Frequently Asked Questions (FAQ)
Frequently Asked Questions
Many of our customers are asking the same questions many of you are probably thinking. In an attempt to answer some of the commonly asked questions, we listed many of them with their answers here. If there is any question we have not answered on this site, send us an email firstname.lastname@example.org and we will answer it shortly.
Q: What do you charge for engraving an item purchased in your store?
A: Any item purchased in our store includes engraving in the listed price
Q: What is the usual production time for my order?
A: Normal production time is 3 working days. Large orders or custom orders may take longer and you will be notified at the time you order. It is highly recommended that you notify us as early as possible in order to ensure your awards are completed by the date of your event.
Q: What methods of payment do you accept?
A: We accept cash, check, Visa or MasterCard.